COVID-19 Frequently Asked Questions

During this challenging time, the Department of Health and Human Services (DHHS) Child Care Licensing Unit and the Bureau of Child Development and Head Start Collaboration (the Bureau) will now be providing regular FAQ and/or Updates to keep you informed. Please review the information and utilize the included links, emails and phone numbers to help you navigate your current needs. If you have any questions or requests that are not addressed here, please send them to DHHS.ChildDevelopment@dhhs.nh.gov or call 603-271-4242 to leave a message.

Please visit this page often, as we will post the Frequently Asked Question sheets as they become available.

Contacts for General Questions:

  • NH Child Care Licensing Unit
    8:00 A.M. – 4:30 P.M., Monday through Friday
    Telephone: (603) 271-9025
    Toll Free Number: (800) 852-3345, ext. 9025
    TDD Access Relay: (800) 735-2964
    Fax Number: (603) 271-4782
    E-Mail: CCLUoffice@dhhs.nh.gov
  • Bureau of Child Development and Head Start Collaboration
    8:00 A.M. – 4:30 P.M., Monday through Friday
    Telephone: (603) 271-4242
    Toll Free Number: (800) 852-3345 ext. 4242
    TDD Access Relay: (800) 735-2964
    Fax Number: (603) 271-8712
    Claims Payments Toll Free: (888) 294-4353
    Credential Information: (603) 271-4684
    Licensed Plus: (603) 271-4684
  • Child Care Aware of New Hampshire
    Main Toll Free Phone Line: 1-855-393-1731
    Child Care Referral & Consultation Line: (603) 578-1386, ext. 2531
    Training & Technical Assistance/Help Line: (603) 578-1386, ext. 2532
    Emergency Child Care Lines: (603) 578-1386 ext. 2528 or 2533