Staff & Bios

Our Child Care Aware of NH Team

Program Manager


tracTracy Pond

Position:  Child Care Resource and Referral Program Manager
Location:  Main/Southern Regional Outreach Office
Phone:  (603) 578-1386, ext.30 Email:  tpond@snhs.org
Tracy Pond is the Program Manager for Child Care Aware of New Hampshire a Child Care Resource and Referral program of Southern New Hampshire Services.

 In this capacity, Tracy provides support and oversight to all Child Care Resource and Referral Regional Outreach Offices and Child Care Resource and Referral Staff to ensure that high quality delivery and accountability of child care resource, referral, recruitment, training and targeted technical assistance is consistently and thoughtfully provided throughout the state of New Hampshire. Tracy has over 17 years of experience in the field of early care and education and has served in various capacities within the field: as a Navy Licensed Family Child Care Provider, Center Float, Lead Infant & Preschool Teacher, Child Care Resource and Referral Coordinator & Child and Adult Care Food Program Coordinator, Child Care Licensing & Evaluation Coordinator, Adjunct Faculty Member and as a Mentor for the Trainer Development Program. Tracy has a Masters’ Degree in Early Care and Education through Wheelock College. She is the parent of two children, Logan & Rachael, who both continue to be the catalysts for what drives her work in ensuring that all families have access to quality child care programs and that the programs serving them have access to quality professional development opportunities and experiences in the field of early care and education. In her spare time, Tracy likes to spend time with her children, read, dance, hike, take photos, kayak and work on training her Boston Terrier, Harlan Reddison Rose McGee Pond, “Harley” for short.
Read more

Child Care Resource & Referral Outreach Team

Lead CCR&R Outreach Coordinator

karenKaren Abbott
Position: Lead Child Care Resource & Referral Outreach Coordinator
Location: Main/Southern Outreach Office
Phone: (603) 578-1386, ext. 31 Email: kabbott@snhs.org
Karen Abbott began working at Child Care Aware of New Hampshire as a Child Care Resource and Referral Outreach Specialist in October of 2014.

 She is currently the Lead Child Care Resource and Referral Outreach Coordinator. A graduate from North Shore College with an Associates in Early Childhood Education, Karen has spent over 30 years caring for children.  Her roles have been as a teacher, an assistant director, and as a Center Director.  Karen also spent 2 years working with Autistic children both in a residential setting and school setting. Karen is credentialed by the New Hampshire Department of Health and Human Services Child Development Bureau as an Early Childhood Master Teacher with an Infant Toddler Endorsement and as an Early Childhood Administrator. Karen lives in Southern New Hampshire with her husband, their 5 daughters and 1 son, a dog and 3 bunnies. Karen enjoys volunteering in several community groups that her children are involved in.
Read more

CCR&R Outreach Specialists

staff9Debbie Verdicchio
Position:  Child Care Resource and Referral Outreach Specialist
Location:  Eastern Regional Outreach Office
Phone:  (603) 330-0962 Email:  dverdicchio@snhs.org
Debbie Verdicchio began working for Child Care Aware of New Hampshire in August 2015.

Her career in Early Childhood Education started over 20 years ago and she has worked with children of all ages, from infants to Kindergarten. She holds an Associate’s degree from Plymouth State University in Early Childhood Education and a Bachelor’s degree in Childhood Studies and Integrated Arts from Granite State College.  Debbie has an Early Childhood Master Teacher Level II credential with an Infant and Toddler Endorsement as well as Early Childhood Master Professional credential.  In her free time, Debbie enjoys walking her dog, Max, cooking and practicing yoga.
Read more

Training & Technical Assistance Team

Professional Development Support Coordinator

staff10Shannon Quinn
Position:  Professional Development Support Coordinator
Location:  Northern Regional Outreach Office
Phone:  (603) 323-7091 Email:  squinn@snhs.org
Shannon began working for Child Care Aware of New Hampshire in July 2013.  

She has spent over twenty years in the field of education, working in child care, Child Care Resource and Referral and the public school system.  Shannon has enjoyed working with many different ages and experiencing the different phases of childhood, firsthand in her work.  She has also worked as a Licensed Nurse Assistant in both a hospital setting and long term care facility.  In addition, she has over ten years of event and conference planning experience, which is particularly helpful when planning trainings and conferences throughout the year.  Shannon graduated in 2002 from Plymouth State University with a BS in Early Childhood and is currently pursuing a Masters in Leadership from Granite State College.  She is credentialed as an Early Childhood Master Professional with Endorsements of Individual Mentor and Program Consultant. Shannon currently lives in Sandwich, New Hampshire with her husband and two children, Alice and Maxwell.
Read more

Training & Marketing Specialist

st4Jennifer Ganim-Smith
Position:  Training and Marketing Specialist
Location:  Main/Southern Regional Outreach Office
Phone:  (603) 578-1386, ext.32 Email:  jganim-smith@snhs.org
Jennifer Ganim-Smith began working for Child Care Aware of New Hampshire in December 2014.  

She began as a Training and Technical Assistance Specialist before taking her current position as the Training and Marketing Specialist.  She received her Bachelor’s Degree in Elementary Education from Florida International University with a Teaching English to Speakers of Other Languages Endorsement.  She then continued on to complete her Master’s Degree in Education with a Specialization in Early Childhood Education. Jenn has always been dedicated to providing high quality educational programs in her roles as an Elementary Teacher, Early Childhood Educator, and as a Program Center Director.  Now she continues to promote high quality programs in the state of New Hampshire through her work with Child Care Resource and Referral.  She lives in Londonderry, New Hampshire with her husband and three children.  
Read more

Infant & Toddler Specialist

staff-1Connie Davis
Position:  Infant and Toddler Specialist
Location:  Main/Southern Regional Outreach Office
Phone:  (603) 578-1386, ext.32 Email:  cdavis@snhs.org
Connie Davis began working with Child Care Aware of New Hampshire in 2013.

Since Connie owned and operated a family child care program from her home for over 15 years, the transition to assisting families with their childcare search as a Resource and Referral Specialist was an easy one.  Currently as a Training and Technical Assistance Specialist with Child Care Resource and Referral, Connie embraces the opportunity to connect with early childhood professionals to promote professionalism and best practices in the early childhood settings.  Connie earned her Bachelor of Science Degree in Early Childhood Education and is credentialed through the New Hampshire Early Childhood and Afterschool Professional Development System as a Master Teacher with an Infant & Toddler Endorsement and a Master Professional with a Program Consultant Endorsement.  Outside of work, Connie enjoys running, tennis and baking.
Read more

Training & Technical Assistance Specialists

staff11AnneMarie Brewer
Position:  Training and Technical Assistance Specialist
Location:  Northern Regional Outreach Office
Phone:  (603) 752-1327 or 323-7091 Email:  abrewer@snhs.org
AnneMarie Brewer began working for Child Care Aware of New Hampshire in October of 2013.  

She started as a Child Care Resource and Referral Specialist helping families in the Berlin/Littleton & Conway regions find child care and is now as a Training and Technical Assistance Specialist. AnneMarie earned an Associate in Science degree in Early Childhood Education from Quincy College and a Bachelor of Arts degree in Human Services with a concentration in Early Childhood Education from the University of Massachusetts in Boston. Her career in Early Childhood Education began as a Student Teacher in a preschool classroom for Head Start while still in college. She eventually became an Assistant Teacher and worked her way up to Lead Teacher, running her own classroom. After four years working for Head Start, AnneMarie began working for Massachusetts’ General Hospital’s Child Care Center, The Children’s Quarters, in Charlestown Massachusetts as an older toddler/young preschool classroom. AnneMarie moved to Berlin, NH in June of 2013, where she still resides. She is currently providing Child Care Resource and Referral as well as Technical Assistance to the families and child care providers throughout Carroll, Grafton and Coos Counties.
Read more

Jordan Caudle Training and TA SpecialistJordan Caudle
Position:   Training and Technical Assistant Specialist
Location:  Concord Regional Outreach Office
Phone:  (603) 227-6383, Email:  jcaudle@snhs.org
Jordan Caudle began working with Child Care Aware of New Hampshire in October 2015 as a Child Care Resource and Referral Outreach Specialist.

She has worked as a Lead Teacher with children in a variety of settings with multiple age groups. Jordan has a Bachelor of Arts degree in Human Development with a concentration in Early Childhood Education from Rivier University.  She holds an Early Childhood Teacher credential Level Six. She enjoys working with families, assisting them to access quality child care to best fit their family needs.
Read more

staff7Donna Lake
Position: Training and Technical Assistance Specialist
Location:  Western Regional Outreach Office
Phone:  (603) 903-0830 Email:  dlake@snhs.org
Donna Lake began working for Child Care Aware of New Hampshire in January of 2016 as a Training and Technical Assistant Specialist. 

Donna has worked in Early Care and Education for over 14 years.  During those years, Donna has held the positions of Lead Teacher in a multi-age infant toddler program and as the Assistant Director.  Donna is also a trained Occupational Therapy Assistant and worked for 6 years as the Occupational Therapy Assistant in a local school district prior to her career move.  Donna holds an Associate’s Degree from River Valley Community College, and a Bachelor’s Degree from Granite State College.  Donna is credentialed as an Early Childhood Teacher, Early Childhood Administrator and Early Childhood Master Professional:  Individual Mentor & Program Consultant. 
Read more

staff8Shaquanna McEachern
Position:  Training and Technical Assistant Specialist
Location:  Main/Southern Regional Outreach Office
Phone:  (603) 578-1386, ext. 32 Email:  smceachern@snhs.org
Shaquanna McEachern began working for Child Care Aware of New Hampshire in January 2016 as a CCR&R Training and Technical Assistance Specialist.

She has two Master’s degrees: one in Adult Education and the other in Organizational Leadership & Development. Shaquanna is also currently pursuing her Doctorate of Education in Curriculum, Teaching, Learning and Leadership. She has over 15 years of experience in child care ranging from pre-kindergarten through 5th grade. Shaquanna is credentialed as a New Hampshire Early Childhood Teacher Level 6, Master Teacher Level 3, Administrator Level 4 as well as a Master Professional Workshop Trainer, Program Consultant, Individual Mentor and Faculty Endorsement.  She is extremely passionate about program structure, teambuilding and developing as a professional.
Read more